To help businesses communicate with their customers we’re creating a banner alert that can be placed on their business page with a message to their customers. We know businesses of all kinds are having to adapt and make rapid changes. We’re also building new functionality that enables business owners to easily indicate if they’re only open for delivery and takeout. This feature will be available in both the Yelp iOS and Android apps. Next week, a “contact-free” delivery option will be added during the delivery checkout process, directly in the Yelp app, through our partnership with Grubhub. In the coming days and weeks you can expect a handful of new free features that will help local businesses stay connected with their customers. We’re continuously evaluating new product features to support local businesses and the needs of our users during this period of social-distancing. We would also like to make it easy for Yelp users to support local businesses they love, and we hope to share more on those plans in the coming weeks.* Helping Local Communities Stay Connected We’re continuing to explore ways we can do more to support local businesses, and our teams are also working with our regional and national clients to ensure we are supporting them during this period. More details on our restaurant and nightlife business relief program can be found here. In addition to waiving advertising fees for independent restaurant and nightlife clients during this period when they’ve been most impacted, we’re also offering support for independent local advertisers in other categories that are struggling to pay their bills during this difficult time. For restaurant clients that offer delivery and/or takeout, we’ll provide $100 in free search advertising. Restaurants will also receive three months of free access to Yelp Reservations and Waitlist. As part of this relief effort, restaurants and nightlife businesses that remain open will receive free access to Yelp page upgrades, including Business Highlights and Call To Action, as well as Connect, which will help them communicate timely information to their customers. Today, we’re announcing $25 million in relief, primarily focused on supporting independent local restaurant and nightlife businesses, in the form of waived advertising fees, and free advertising, products and services, during this period. To get through this challenging and uncertain time, it’s important that we all come together as a community - from corporations to organizations and government entities - to support one another, and to help lift those hit hardest by the impact of this pandemic. consumer interest for restaurants has fallen by 54%, and for nightlife businesses by 69%. Our data shows that over the past week, U.S. While those efforts are incredibly important for the greater good, these sudden changes in consumer behavior have had a devastating impact on local businesses, particularly restaurants and bars. The rapid spread of COVID-19 has led to critical social-distancing measures that are keeping people homebound in an effort to flatten the curve. They play an integral role in our economy and our society – and right now they are struggling. Main street businesses are such an important part of who we are as a country. The global pandemic caused by the Coronavirus (COVID-19) that has impacted nearly every corner of the world and disrupted daily life has been especially hard on independent local businesses.
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